FCA investigations into hidden fees and inflated interest rates have led to rising Santander car finance complaints. If your Santander car finance agreement was mis-sold, you could be owed a Santander finance refund. Use our secure Santander car finance claim online tool to check your eligibility and reclaim the Santander car finance compensation you deserve.
FCA investigations into hidden fees and inflated interest rates have led to rising Santander car finance complaints. If your Santander car finance agreement was mis-sold, you could be owed a Santander finance refund. Use our secure Santander car finance claim online tool to check your eligibility and reclaim the Santander car finance compensation you deserve.
Our system connects with major credit reference agencies and vehicle registration databases, allowing us to identify all car finance agreements linked to you, even if you have changed your name or moved to a different address.
Once you provide your basic details, our system get’s to work. Within seconds we’ll pull together your historic car finance agreements, even those dating back before 2007, which are often difficult for individuals to locate.
Your claim is passed to our partner law firms, who review all your agreements individually. They gather evidence. Negotiate directly with lenders and work to maximise your compensation all on a , no-win, no-fee basis, meanwhile, you don’t have to lift a finger.
We’ll quickly search for relevant car finance agreements in your name, flagging any that may relate to a Santander Finance. If potentially eligible agreements are found and you choose to proceed, here’s the updated process timeline:
Our partner, solicitors, will contact your lender by letter to make a claim on your behalf.
The lender should reply or at least acknowledge your complaint.
Delayed reply possibleThe FCA has paused firms from issuing final responses until 4 December 2025.
The FCA has published its consultation (October 2025) on an industry-wide motor finance compensation scheme, covering April 2007 to November 2024. It proposes average payments around £700 per agreement and an opt-in process for most customers.
If you have an Santander Finance agreement potentially mis-sold or by another finance provider, our PCP experts are here to help you reclaim what’s rightfully yours. Start your claim today with Reclaim247.
If you’ve had car finance with Black Horse you could have a claim worth:
If you’ve had car finance with Close Brothers you could have a claim worth:
If you’ve had car finance with Motonovo you could have a claim worth:
If you believe your Santander Partner Finance agreement was mis-sold, you have three ways to start your claim:
Although the FCA has paused complaint responses until after 4th December 2025, you can still submit your claim now to secure your place in the queue.
Most car finance complaints are currently paused due to the Financial Conduct Authority’s (FCA) ongoing investigation. This means the majority of claims will not be reviewed until after 4th December 2025, when new guidance is expected.
If your Santander car finance agreement included hidden commissions, inflated interest rates, or undisclosed fees, you may be eligible for compensation. You can still check your eligibility now and start your Santander refund claim to reserve your place in the queue.
If you had a Santander car finance agreement and were not informed about hidden fees, unfair commissions, or excessive interest rates, you could be eligible for a Santander finance claim. Start your Santander car finance claim online today to see if you qualify.
Yes, Santander has made a motor finance compensation provision of £295 million to cover car finance claims Santander customers are filing due to mis-sold agreements, discretionary commission arrangements (DCAs), and inflated interest rates.