Close Brothers Finance Claim

There are three ways to begin your Close Brothers Finance claim:

1. Contact Close Brothers directly: You can reach out to Close Brothers to request a refund. If they reject your claim, you can escalate it to the Financial Ombudsman Service (FOS) for further review.
2. Use Reclaim247: Start your Close Brothers claim by completing our simple online form. Our trusted team will handle everything for you, from checking your eligibility to securing your Close Brothers finance refund, all on a 100% No Win, No Fee basis.
3. Work with a solicitor: Some choose to hire solicitors specialising in mis sold car finance with Close Brothers. While effective, this route often involves higher costs and longer timelines.

Many drivers have reported being affected by Close Brothers mis sold finance agreements, resulting in overpayments and financial losses. Common issues include hidden commissions that dealers failed to disclose, inflated interest rates that benefitted the dealer rather than the customer, and contracts with unclear terms about fees and repayments. If you’ve experienced any of these problems, you might qualify for a Close Brothers Finance refund.

To start your Close Brothers Finance claim, use our free Close Brothers refund checker to confirm your eligibility in just 2 minutes. If eligible, our team will take over, managing all paperwork and communication on your behalf to ensure a hassle-free process. Once your claim is approved, your Close Brothers compensation will be paid directly to your account. With our No Win, No Fee guarantee, you can begin your claim without any upfront costs or risks.

You could be eligible for a Close Brothers car finance claim back if:

1. Your agreement included hidden fees or undisclosed commissions.
2. The dealer pressured you into signing without offering alternatives.
3. The terms of your Close Brothers PCP claim were unclear or unsuitable for your financial situation.

Even if your Close Brothers Finance agreement has ended, you may still be entitled to claim compensation.

The amount you could reclaim from a Close Brothers Finance claim depends on your loan size, interest rate, and whether hidden charges or a discretionary commission arrangement (DCA) were involved. In one of the initial cases, a refund of £2,449.65 was awarded by Close Brothers, highlighting the potential value of a successful claim. However, most compensation decisions are currently paused due to the Financial Conduct Authority’s (FCA) ongoing investigation, with responses delayed until at least 4th December 2025. You can still use our Close Brothers refund checker today to see if you may be eligible and to secure your place in the review queue.

Yes, you can still file a Close Brothers refund claim even if your car has been sold or your agreement has been completed. The law allows you to claim for past agreements if mis-selling can be proven.

Signs of mis sold car finance by Close Brothers include:

1. Dealers failing to disclose commissions on your agreement.
2. Inflated interest rates that weren’t properly explained.
3. Feeling pressured into signing without exploring alternatives.
4. Unclear repayment terms or hidden fees.

If any of these apply to you, you may be eligible for a Close Brothers car finance claim.

You can file a Close Brothers claim up to six years from when the agreement started or within three years of discovering the mis-selling. Older agreements may still qualify if the issue has only recently come to light.

Close Brothers Finance has issued refunds in some early cases, including a known refund of £2,449.65. However, most compensation claims are currently paused due to the Financial Conduct Authority’s (FCA) ongoing investigation into mis-sold car finance. Refunds may be available for agreements involving hidden commissions, inflated interest rates, or unclear contract terms, but lenders are not required to respond to complaints until after 4th December 2025. You can still submit your claim now to reserve your place in the review queue.

Most Close Brothers PCP claims are currently affected by the Financial Conduct Authority’s (FCA) pause on complaint responses. This means your claim may not be reviewed or resolved until after 4th December 2025, when new FCA guidance is expected.

Cases involving complex issues such as Close Brothers Finance overcharging through Discretionary Commission Arrangements (DCAs) may take longer to investigate. You can still start your claim now, and our team will keep you updated every step of the way.

A Discretionary Commission Arrangement (DCA) allowed dealers to increase interest rates to earn higher commissions. This practice often resulted in customers paying more than necessary. Recognising the harm, the Financial Conduct Authority (FCA) banned DCAs in January 2021. If your Close Brothers car finance claim involves a DCA, you could be entitled to compensation.

While having your Close Brothers car finance agreement can speed up the process, it’s not essential. Our team can retrieve the necessary details directly from Close Brothers to ensure your Close Brothers refund claim is handled efficiently.

No, filing a Close Brothers compensation claim won’t impact your credit score or your ability to apply for finance in the future. This process focuses solely on reclaiming unfair charges.

Yes, if you’ve had multiple Close Brothers Finance mis sold car agreements, you can include all eligible vehicles in a single claim. This ensures you recover the full amount of compensation you’re entitled to.